VitalityAlign Privacy Policy

Welcome to VitalityAlign.

This Privacy Policy explains how VitalityAlign (“VitalityAlign,” “we,” “us,” or “our”) collects, uses, processes, stores, discloses, and protects information when you use the VitalityAlign website, applications, products, services, features, integrations, and related services (collectively, the “Services”).

VitalityAlign is a health, fitness, wellness, lifestyle, productivity, community, and professional-services platform designed to help users organize information, understand patterns, establish goals, manage activities, and receive personalized insights and recommendations.

Depending on the features you choose to use, the Services may process information relating to fitness, nutrition, wellness, biometrics, health, laboratory results, medications, supplements, sleep, calendar events, goals, habits, professional coaching, communications, community participation, and other information you choose to provide or connect to VitalityAlign.

This Privacy Policy also applies to individuals who access VitalityAlign through participating employers, gyms, fitness facilities, wellness programs, coaches, Verified Contributors, or other organizations, except where a separate agreement or privacy notice expressly applies.

By using the Services, you acknowledge the data practices described in this Privacy Policy.

VitalityAlign is intended exclusively for individuals who are 18 years of age or older.

Individuals under the age of 18 are not permitted to create an account or use the Services. VitalityAlign does not knowingly collect personal information from individuals under 18.

If we learn that an individual under 18 has created an account or provided personal information through the Services, we may suspend or terminate the account and take reasonable steps to delete the associated personal information, subject to applicable legal, security, fraud-prevention, and record-retention requirements.

If you believe an individual under the age of 18 has provided personal information to VitalityAlign, please contact us using the contact information provided in this Privacy Policy.

Participation in an employer-sponsored, gym-sponsored, subsidized, professional, or other organizational VitalityAlign program does not by itself give that organization access to your private health or wellness information.

An organization may receive limited administrative information necessary to administer its VitalityAlign program, such as account eligibility, enrollment or participation status, organization affiliation, subscription status, and other information reasonably necessary to administer the program.

Unless you separately authorize access or another disclosure is described in this Privacy Policy, employers and gyms do not automatically receive access to your individual health information, biometric information, body measurements, workout logs, nutrition records, laboratory information, medications, private calendar information, private communications, AI conversations, personal goals, or similar private information merely because they sponsor, subsidize, or administer your VitalityAlign access.

VitalityAlign may provide organizations with aggregated or de-identified reporting designed to describe program participation or engagement without identifying individual users. We may apply minimum group sizes, suppression rules, or other safeguards where appropriate to reduce the risk that aggregate information could reasonably be used to identify an individual.

Payment for a user's VitalityAlign access by an employer, gym, or other organization does not by itself transfer ownership or control of that user's private VitalityAlign information to the paying organization.

The information VitalityAlign collects or processes depends on the Services you use, the information you choose to provide, the devices or services you connect, and your interactions with VitalityAlign. Some categories described below may not apply to every user.

4.1 Account and Profile Information

We may collect information used to create, maintain, secure, and personalize your account, including your name, email address, profile image, username, authentication information, account type, preferences, settings, professional information, biography, interests, and other profile information you choose to provide.

4.2 Fitness and Activity Information

If you use fitness features, we may process information such as workouts, exercises, sets, repetitions, resistance or weight used, duration, activity history, training programs, fitness assessments, performance, progress, goals, completed activities, and other exercise-related information.

4.3 Nutrition and Hydration Information

If you use nutrition features, we may process foods, meals, recipes, serving information, calories, macronutrients, micronutrients, hydration, meal timing, nutrition goals, food preferences, dietary information, food images, barcode information, and other nutrition information you choose to provide.

4.4 Health, Wellness, and Biometric Information

Depending on the features you use and information you choose to provide or connect, VitalityAlign may process information including weight, height, body composition, body fat percentage, blood pressure, heart rate, resting heart rate, heart rate variability, blood glucose, oxygen saturation, respiratory rate, body temperature, sleep, recovery, stress, mood, habits, symptoms, wellness activities, and other health or biometric information.

Because some of this information may be considered sensitive personal information, consumer health data, or otherwise protected information under applicable law, we handle it in accordance with this Privacy Policy and applicable legal requirements.

4.5 Laboratory, Medication, and Supplement Information

If these features are available and you choose to use them, VitalityAlign may process laboratory results, test information, reference ranges, medications, supplements, dosage information, schedules, reminders, and related information that you enter, upload, or authorize a connected provider or service to provide.

4.6 Calendar and Scheduling Information

If you connect a calendar service or use VitalityAlign scheduling features, we may access and process calendar information authorized by you, which may include calendars, event titles, dates, times, durations, availability, event descriptions, participants, locations, scheduling information, and other calendar data made available through the permissions you grant.

Connecting an external calendar is optional. The specific information VitalityAlign can access depends on the permissions you approve through the applicable calendar provider.

4.7 Goals, Habits, and Lifestyle Information

We may process goals, routines, habits, progress, reminders, schedules, lifestyle activities, personal preferences, and other information you choose to track through VitalityAlign.

4.8 AI Interactions and Personalized Insights

When you interact with AI-powered features, we may process the prompts, questions, instructions, information, files, images, or other content you provide, together with relevant information from your VitalityAlign account when necessary and permitted to provide the requested feature.

VitalityAlign may use automated systems and artificial intelligence to organize information, identify patterns, personalize experiences, generate recommendations, summarize information, assist with planning, and provide other features.

AI-generated outputs may be inaccurate, incomplete, or inappropriate for a user's individual circumstances and should not be treated as a substitute for qualified medical, mental health, nutritional, financial, legal, or other professional advice where such professional advice is appropriate.

4.9 Communications and Community Information

If you use social, community, messaging, group, event, or communication features, we may process information such as posts, comments, messages, reactions, groups, connections, followers, events, shared content, reports, moderation information, and other communications or content you choose to create or share.

Information you intentionally make public or share with other users may be visible to those users or the public according to the feature and privacy settings you select.

4.10 Professional and Coaching Relationships

If you interact with a coach, trainer, Verified Contributor, or other professional through VitalityAlign, we may process information related to that relationship, including connection requests, appointments, programs, assessments, assigned activities, progress, session history, communications, documents, and information you choose or authorize to share with that professional.

Membership in the same gym, organization, company, group, or community does not by itself authorize a professional to access your private health or wellness information.

4.11 Payment and Transaction Information

If you purchase a subscription, service, program, product, or other paid offering, we may process transaction information such as the purchased item or service, amount, date, subscription status, billing status, refunds, and related transaction records.

Payment credentials may be processed by third-party payment processors. Where a third-party payment processor handles payment-card information directly, VitalityAlign may receive transaction confirmations or limited payment-related information rather than your complete payment-card number.

4.12 Connected Devices, Applications, and Services

If you choose to connect VitalityAlign with third-party applications, devices, wearable technologies, health platforms, calendars, laboratories, scales, or other services, we may receive information from those services according to the permissions you grant and the capabilities of the integration.

You may be able to disconnect connected services through VitalityAlign or the applicable third-party provider. Disconnecting a service generally prevents future collection through that connection but may not automatically delete information previously imported or processed.

4.13 Device, Usage, and Technical Information

When you use VitalityAlign, we may automatically receive certain technical information such as device type, operating system, browser type, IP address, application version, language, timestamps, authentication activity, pages or features used, diagnostic information, crash information, performance information, security events, and similar technical information.

We may use this information to operate, secure, troubleshoot, maintain, understand, and improve the Services.

4.14 Information You Upload or Provide

We may process photographs, documents, files, notes, questionnaire responses, feedback, support requests, and other information that you voluntarily upload, submit, or provide through the Services.

Please avoid uploading information about another person unless you have the right or appropriate authorization to provide that information.

4. Information We Collect

VitalityAlign may use information collected through the Services for the purposes described below, depending on the features you use and the permissions you provide.

5.1 Provide and Operate VitalityAlign

We may use information to create and maintain accounts, authenticate users, provide requested features, display user information and content, synchronize authorized data, maintain preferences, deliver programs, manage subscriptions, facilitate communications, and otherwise operate the Services.

5.2 Personalize Your Experience

We may use information you provide or authorize VitalityAlign to access to personalize features, recommendations, goals, schedules, workouts, nutrition-related features, wellness insights, reminders, educational content, and other aspects of your experience.

Personalization may involve analyzing information across multiple areas of the Services when appropriate. For example, VitalityAlign may analyze relationships among activity, sleep, nutrition, recovery, biometric measurements, schedules, habits, and goals to provide personalized insights.

5.3 Artificial Intelligence and Automated Processing

VitalityAlign may use artificial intelligence, algorithms, and other automated systems to process information for purposes such as generating personalized insights, recommendations, summaries, programs, schedules, explanations, alerts, trends, coaching assistance, and other requested features.

Where appropriate, relevant information from your VitalityAlign account may be provided to technology service providers that process information on our behalf to enable AI-powered functionality, subject to applicable contractual, privacy, security, and legal requirements.

VitalityAlign's use of information to generate personalized AI functionality does not mean that information is publicly available or automatically shared with other VitalityAlign users, employers, gyms, or professionals.

5.4 Fitness, Nutrition, Wellness, and Progress Features

We may use information to help users organize and understand fitness, nutrition, wellness, biometric, lifestyle, and other information; track progress; identify trends; establish goals; and receive relevant recommendations or educational information.

5.5 Calendar and Scheduling

When you authorize calendar access, we may use permitted calendar information to display schedules, identify availability or scheduling conflicts, coordinate appointments or activities, create or manage calendar events when authorized, provide reminders, and integrate scheduling with other VitalityAlign features.

5.6 Professional and Coaching Services

We may use information to facilitate authorized relationships between users and coaches, trainers, Verified Contributors, and other professionals, including scheduling, program delivery, progress tracking, communications, client management, and other professional services.

A professional's access to private user information is subject to the applicable relationship, permissions, product functionality, and other restrictions established by VitalityAlign.

5.7 Organization and Gym Programs

We may use limited account, enrollment, eligibility, subscription, and organization-affiliation information to administer employer, gym, fitness-facility, wellness, and other organization-sponsored programs.

We may also generate aggregated or de-identified information for appropriate program reporting, analytics, or engagement measurement. Sponsorship or payment for an account does not by itself authorize an organization to access an individual's private health or wellness information.

5.8 Communications

We may use contact information to provide service-related communications, account notices, security alerts, reminders, requested notifications, customer support responses, administrative messages, and other communications related to your use of VitalityAlign.

Where permitted by law and subject to applicable choices or consent requirements, we may also send information about VitalityAlign features, programs, services, events, or offers. Users may have options to manage certain promotional communications.

5.9 Safety, Security, Fraud Prevention, and Enforcement

We may use information to protect users and the Services, authenticate accounts, investigate suspected fraud or misuse, detect security incidents, prevent unauthorized access, enforce our terms and policies, maintain system integrity, and comply with applicable legal obligations.

5.10 Customer Support and Troubleshooting

We may use account, technical, communication, and other relevant information to respond to support requests, investigate problems, diagnose errors, restore functionality, and improve reliability.

5.11 Analytics and Service Improvement

We may use information to understand how the Services are used, evaluate performance, troubleshoot problems, develop and improve features, measure engagement, and improve the safety, reliability, accessibility, and user experience of VitalityAlign.

Where reasonably practicable, we may use aggregated or de-identified information for analytics, research, product development, and service improvement.

5.12 Recommendations, Marketplace, and Affiliate Features

VitalityAlign may provide recommendations relating to products, services, professionals, programs, or other resources that may be relevant to a user's goals or use of the Services.

Some recommendations or links may involve commercial relationships, referral arrangements, sponsorships, or affiliate compensation. Where appropriate, we will provide disclosures regarding such relationships.

VitalityAlign does not sell private health, biometric, medical, laboratory, nutrition, or other sensitive wellness information to third parties for their independent advertising purposes.

5.13 Legal and Regulatory Purposes

We may use or preserve information when reasonably necessary to comply with applicable laws, regulations, legal processes, enforceable governmental requests, tax or accounting obligations, dispute resolution, investigations, or the establishment, exercise, or defense of legal claims.

5.14 Other Purposes With Your Direction or Consent

We may use information for another purpose when you direct us to do so, request a feature that requires such processing, or provide consent where required by applicable law.

VitalityAlign may work with third-party service providers and allow users to connect third-party applications, accounts, devices, and services. Information is disclosed or received as reasonably necessary to provide requested features, operate the Services, maintain security, process transactions, comply with law, or as otherwise described in this Privacy Policy.

6.1 User-Authorized Connected Services

You may choose to connect VitalityAlign with third-party services such as calendar providers, health platforms, wearable devices, fitness services, laboratories, scales, payment services, or other applications and devices.

Connecting these services is optional. When you establish a connection, VitalityAlign may request permission to access particular categories of information from the third-party service. The information available to VitalityAlign depends on the permissions you grant and the third party's functionality.

You should review the permissions displayed by the third-party service before authorizing a connection.

6.2 Google Calendar and Google User Data

VitalityAlign may allow you to connect your Google account and Google Calendar to VitalityAlign.

If you authorize Google Calendar access, VitalityAlign may access and process Google Calendar information permitted by the Google OAuth permissions you approve. Depending on the features enabled and permissions granted, this may include calendars, calendar events, event titles, dates, times, durations, descriptions, locations, attendees or participants, availability, and related scheduling information.

VitalityAlign uses Google Calendar information to provide user-requested calendar and scheduling functionality, which may include displaying calendar events within VitalityAlign, coordinating workouts, coaching sessions, appointments, reminders, routines, and other scheduled activities, identifying scheduling conflicts or availability, and creating, updating, or managing calendar events when the user requests or authorizes those functions.

VitalityAlign does not use Google Calendar data to provide employers or gyms with access to a user's private calendar merely because the organization sponsors or pays for the user's VitalityAlign account.

VitalityAlign does not sell Google user data.

VitalityAlign's use and transfer of information received from Google APIs will comply with the Google API Services User Data Policy, including applicable Limited Use requirements.

Users may revoke VitalityAlign's access to their Google account through their Google account permissions and, where available, disconnect the integration through VitalityAlign. Revoking access prevents future access through the revoked authorization but does not necessarily delete information previously processed or retained where retention is permitted or required.

6.3 Other Calendar Providers

VitalityAlign may support additional calendar services, including Microsoft Outlook or Microsoft 365 and other calendar providers. If you connect another calendar service, VitalityAlign may access and process calendar information according to the permissions you authorize for that provider and use it to provide scheduling and calendar-related functionality.

6.4 Technology and Service Providers

We may disclose information to vendors, contractors, and service providers that process information on our behalf or provide infrastructure or services necessary to operate VitalityAlign.

These providers may support functions such as cloud hosting, databases, authentication, security, communications, analytics, artificial intelligence, customer support, payment processing, application infrastructure, data synchronization, and other operational services.

We seek to provide these parties with information appropriate for the services they perform and to use contractual, technical, organizational, or other safeguards where appropriate.

6.5 Payment Processors

Payments may be processed by third-party payment providers. Payment providers may collect information necessary to process transactions, prevent fraud, satisfy financial or legal requirements, and provide payment-related services.

Where payment-card information is entered directly into a third-party payment processor's systems, VitalityAlign may not receive or store the complete payment-card number.

6.6 Coaches, Verified Contributors, and Other Professionals

When you establish or authorize a professional relationship through VitalityAlign, information may be made available to the relevant coach, trainer, Verified Contributor, or other professional as necessary to provide the features or services associated with that relationship and subject to applicable permissions.

Being employed by the same company, belonging to the same gym, or participating in the same organization does not by itself give a professional access to a user's private health or wellness information.

6.7 Employers, Gyms, and Organizations

VitalityAlign may provide participating organizations with information necessary to administer their programs, such as eligibility, enrollment, account affiliation, subscription status, roster information, or other administrative information.

Employers, gyms, and other sponsoring organizations do not automatically receive an individual's private health, biometric, fitness, nutrition, laboratory, medication, calendar, AI conversation, private communication, or similar private wellness information solely because they sponsor, subsidize, or administer the individual's VitalityAlign access.

VitalityAlign may provide organizations with aggregated or de-identified reporting where appropriate and may use safeguards designed to reduce the likelihood that such information identifies an individual.

6.8 Legal Requirements and Protection of Rights

We may disclose information if we reasonably believe disclosure is required by applicable law, regulation, legal process, or enforceable governmental request, or when reasonably necessary to protect the rights, safety, security, or property of VitalityAlign, our users, or others; investigate fraud or security incidents; enforce applicable agreements; or establish, exercise, or defend legal claims.

6.9 Business Transactions

If VitalityAlign is involved in a merger, acquisition, financing, reorganization, bankruptcy, sale of assets, or similar business transaction, information may be disclosed or transferred as part of that transaction, subject to applicable law and appropriate protections.

6.10 With Your Direction or Consent

We may disclose information when you direct us to do so, request a feature that requires disclosure, establish an authorized connection or relationship, or otherwise provide consent where required.

VitalityAlign recognizes that health, biometric, medical, laboratory, nutrition, fitness, and other wellness information may be particularly sensitive. We seek to provide additional protections for this information and to use it primarily to provide the features, services, insights, and experiences requested by users.

7.1 Sale of Personal Information

VitalityAlign does not sell private health, biometric, medical, laboratory, medication, nutrition, fitness, calendar, or other sensitive wellness information to third parties.

VitalityAlign does not provide this sensitive information to data brokers for their independent use.

Certain privacy laws define terms such as “sell,” “sale,” “share,” or “targeted advertising” broadly and may classify some advertising or analytics activities as a sale or sharing even when money is not exchanged. Where applicable, VitalityAlign will provide notices and privacy choices required by law.

7.2 Advertising

VitalityAlign may display sponsorships, promotions, advertisements, or commercial content within the Services.

VitalityAlign does not permit an advertiser to purchase direct access to a user's private health, biometric, medical, laboratory, medication, nutrition, or similar sensitive wellness records for the advertiser's independent advertising purposes.

If VitalityAlign introduces personalized advertising features, we will implement them subject to applicable privacy requirements, user choices, and appropriate limitations concerning sensitive information.

7.3 Recommendations and Personalization

VitalityAlign may recommend products, services, professionals, programs, educational resources, events, or other offerings that may be relevant to a user's goals, preferences, activities, or use of the Services.

Recommendations generated within VitalityAlign may use information processed internally or through service providers acting on VitalityAlign's behalf to provide the requested personalization. Providing a personalized recommendation does not mean the underlying private information is provided to the recommended company, professional, advertiser, or merchant.

For example, VitalityAlign may determine within the Services that a particular product or service may be relevant to a user's goals without providing that user's underlying private health information to the seller of that product or service.

7.4 Affiliate and Referral Relationships

VitalityAlign may receive compensation, commissions, referral fees, or other benefits when users purchase certain products or services, engage certain professionals, or follow certain links provided through the Services.

Where appropriate, VitalityAlign will disclose material commercial, affiliate, sponsorship, or referral relationships.

The existence of an affiliate or referral relationship does not authorize the third party to receive a user's private health or wellness information unless the user separately directs or authorizes the disclosure or another lawful basis for the disclosure applies.

7.5 Sensitive Personal Information

VitalityAlign may process information considered sensitive personal information, consumer health data, biometric information, or similarly protected information under applicable law when necessary to provide user-requested features or for other purposes permitted by law.

We may apply additional safeguards, access restrictions, consent mechanisms, or other protections to sensitive information where appropriate or legally required.

7.6 Employers, Gyms, and Commercial Partners

VitalityAlign does not permit an employer, gym, sponsor, advertiser, affiliate partner, or other commercial partner to purchase access to an individual user's private health or wellness records merely because that organization has a commercial relationship with VitalityAlign.

Organization sponsorship, advertising relationships, referral arrangements, or affiliate compensation do not override the privacy protections and authorization requirements described in this Privacy Policy.

7.7 De-Identified and Aggregated Information

VitalityAlign may create or use aggregated or de-identified information for purposes such as analytics, research, service improvement, organizational reporting, business planning, and understanding trends.

Where information is treated as de-identified, we may take reasonable measures designed to prevent it from being associated with a particular individual and will handle such information in accordance with applicable law.

8.1 Data Storage

VitalityAlign may store and process information using cloud infrastructure, databases, service providers, and other systems used to operate the Services.

Information may be processed in the United States and, depending on the service providers and features involved, in other jurisdictions. Where required by applicable law, we may implement appropriate safeguards for transfers of personal information between jurisdictions.

8.2 Security

VitalityAlign uses reasonable administrative, technical, and organizational safeguards designed to protect personal information against unauthorized access, disclosure, alteration, loss, destruction, or misuse.

These safeguards may include authentication controls, access restrictions, encryption where appropriate, database security controls, monitoring, logging, and other security practices.

No method of electronic transmission, storage, or information-security system can be guaranteed to be completely secure. Accordingly, VitalityAlign cannot guarantee absolute security.

Users are responsible for maintaining the confidentiality of their account credentials and should promptly notify VitalityAlign if they believe their account has been accessed without authorization.

8.3 Access Controls

Access to private information may be limited according to account roles, relationships, permissions, feature requirements, and operational needs.

Employers, gyms, coaches, Verified Contributors, administrators, and other users do not receive unrestricted access to private user information merely because they participate in the same organization or VitalityAlign program.

VitalityAlign may use technical controls designed to restrict access according to the permissions and relationships established through the Services.

8.4 Data Retention

VitalityAlign retains personal information for as long as reasonably necessary to provide the Services, maintain an account, fulfill the purposes described in this Privacy Policy, comply with legal or contractual obligations, resolve disputes, maintain appropriate business and transaction records, prevent fraud or abuse, enforce agreements, and protect the security and integrity of the Services.

Retention periods may vary depending on the type of information, the feature involved, the user's relationship with VitalityAlign, legal requirements, and legitimate operational needs.

We may retain certain information after account deletion when reasonably necessary or legally required, including records relating to transactions, fraud prevention, security incidents, disputes, legal obligations, or enforcement of agreements.

8.5 Account Deletion

Users may request deletion of their VitalityAlign account and associated personal information, subject to applicable legal, security, fraud-prevention, transaction, dispute-resolution, and record-retention requirements.

When an account is deleted, VitalityAlign will take reasonable steps to delete or de-identify personal information associated with the account that we are not required or permitted to retain.

Some information may remain temporarily in backups, logs, or disaster-recovery systems until those systems are overwritten or the applicable retention period expires.

Information that has been legitimately shared with another user, professional, organization, or service before account deletion may also be subject to that recipient's independent obligations or retention requirements.

8.6 Leaving an Employer, Gym, or Organization

Removal from an employer, gym, wellness program, or other organization does not automatically transfer the user's private VitalityAlign information to that organization.

When an organization-sponsored benefit ends, the user's eligibility for organization-funded or discounted services may change. VitalityAlign may provide options, where available, for the user to continue using VitalityAlign independently under an applicable personal subscription or account offering.

An organization may retain administrative records relating to participation, eligibility, billing, or other legitimate organizational records as permitted by applicable law and contractual requirements.

8.7 Disconnecting Third-Party Services

Users may be able to disconnect third-party services such as Google Calendar, Microsoft calendars, health platforms, wearable devices, or other integrations through VitalityAlign or through the applicable third-party provider.

Disconnecting or revoking an integration generally prevents VitalityAlign from obtaining new information through that authorization.

Disconnecting an integration does not necessarily delete information previously imported, synchronized, created, or processed through the integration. Users may use available account controls or contact VitalityAlign regarding deletion of previously collected information, subject to applicable retention requirements.

8.8 Google Account Access

Users may review or revoke VitalityAlign's access to their Google account through Google's account security and permissions controls.

When Google authorization is revoked, VitalityAlign will no longer use that revoked authorization to obtain new Google Calendar information.

8.9 Organization Data Separation

VitalityAlign may maintain technical and administrative controls intended to separate private user information from organization-level administrative functions.

Payment for, sponsorship of, or administration of a user's account by an employer, gym, or other organization does not by itself give the organization ownership of the user's private VitalityAlign information.

8.10 Changes to Data or Account Relationships

If a user changes coaches, leaves a gym, changes employers, ends a professional relationship, or otherwise changes an account relationship, VitalityAlign may adjust access permissions associated with that relationship.

Ending a relationship does not necessarily require deletion of every historical record associated with it where retention is reasonably necessary for legitimate business, contractual, security, dispute-resolution, or legal purposes.

Depending on where you live and the laws that apply to you, you may have certain rights concerning your personal information. These rights may be subject to exceptions, verification requirements, and limitations under applicable law.

9.1 Access and Correction

You may be able to access, review, or update certain personal information directly through your VitalityAlign account.

You may also contact VitalityAlign to request access to or correction of certain personal information we maintain about you, subject to applicable law.

9.2 Data Portability and Export

Where available through the Services or required by applicable law, you may request a copy of certain personal information associated with your account in a portable format.

The information included and the format provided may depend on the nature of the information, technical capabilities, security considerations, and applicable legal requirements.

9.3 Deletion

You may request deletion of your VitalityAlign account and personal information.

Deletion requests are subject to the retention exceptions described in this Privacy Policy, including information that VitalityAlign may need to retain for legal obligations, transactions, fraud prevention, security, dispute resolution, enforcement, or other purposes permitted by law.

9.4 Connected Accounts and Permissions

You control whether to connect supported third-party accounts and services to VitalityAlign.

You may revoke or modify permissions through the applicable third-party provider and, where supported, through VitalityAlign.

Revoking a connection generally prevents future access through that authorization but does not necessarily delete information previously obtained or processed.

9.5 Professional and Organization Relationships

Where supported by the Services, users may manage connections with coaches, trainers, Verified Contributors, gyms, employers, and other organizations or professionals.

Ending a relationship may remove or restrict future access associated with that relationship but may not require deletion of historical records that VitalityAlign or another party is permitted or required to retain.

9.6 Communication Choices

Users may manage certain notification and communication preferences through VitalityAlign or by using unsubscribe or preference-management mechanisms included in applicable communications.

Certain operational communications, such as security alerts, account notices, transaction confirmations, legal notices, or important service messages, may continue while an account remains active.

9.7 Consent

Where VitalityAlign relies on your consent to process particular information, you may have the right to withdraw that consent.

Withdrawal of consent does not affect processing that occurred lawfully before withdrawal and may prevent VitalityAlign from providing features that depend on the information or permission involved.

9.8 California Privacy Rights

California residents may have rights under applicable California privacy laws, subject to statutory definitions, applicability thresholds, exceptions, and verification requirements.

Depending on the law and circumstances, these may include rights to know or access certain personal information, request correction, request deletion, obtain information about certain disclosures or data practices, receive certain information in a portable format, and exercise applicable rights concerning the sale or sharing of personal information and the use or disclosure of sensitive personal information.

VitalityAlign will not discriminate against a user for exercising privacy rights protected by applicable law.

9.9 Other U.S. State Privacy Rights

Residents of certain other U.S. states may have additional rights concerning access, correction, deletion, portability, targeted advertising, sale of personal information, profiling, sensitive information, or appeals of certain privacy decisions, depending on applicable law.

VitalityAlign will respond to qualifying requests as required by applicable law.

9.10 International Privacy Rights

Users located in certain jurisdictions outside the United States may have additional privacy rights under applicable law, potentially including rights relating to access, correction, deletion, restriction, objection, portability, withdrawal of consent, or complaints to an applicable data-protection authority.

Where such laws apply to VitalityAlign's processing, we will address qualifying requests in accordance with applicable requirements.

9.11 Identity Verification

To protect user information, VitalityAlign may need to verify your identity before completing certain privacy requests.

We may request information reasonably necessary to confirm that the person making the request is the account holder or an authorized representative.

9.12 Authorized Agents

Where applicable law permits another person to submit a privacy request on your behalf, VitalityAlign may require evidence that the individual is authorized to act for you and may independently verify your identity where permitted.

9.13 Privacy Requests

VitalityAlign may provide privacy-request tools within the Services or through the contact methods listed in this Privacy Policy.

We will endeavor to respond to verified privacy requests within the time periods required by applicable law.

VitalityAlign may process information relating to health, wellness, fitness, nutrition, biometrics, laboratory results, medications, supplements, sleep, recovery, symptoms, goals, and related activities when users choose to provide, enter, upload, connect, or authorize access to such information.

Some of this information may qualify as sensitive personal information, consumer health data, biometric information, or another specially protected category under applicable law.

10.1 How Health and Wellness Information Is Used

VitalityAlign may use health and wellness information to provide user-requested features, track progress, organize information, identify patterns and trends, personalize the user experience, generate insights or recommendations, support authorized coaching or professional relationships, and provide other functionality described in this Privacy Policy.

10.2 Health Information and Organizations

An employer, gym, sponsor, or other organization does not receive automatic access to an individual's private health or wellness information merely because it pays for, subsidizes, verifies eligibility for, or administers that individual's VitalityAlign account.

Organization reporting may use aggregated or de-identified information and appropriate safeguards designed to reduce the likelihood that individual users can be identified.

10.3 Health Information and Professionals

Coaches, trainers, Verified Contributors, and other professionals do not receive unrestricted access to a user's private health information simply because they belong to the same gym, employer, organization, or community.

Access may be provided when necessary for an authorized professional relationship and according to the permissions and functionality provided by VitalityAlign.

10.4 Consumer Health Data Rights

Residents of jurisdictions with consumer health privacy laws may have additional rights concerning health-related information, including rights relating to access, deletion, withdrawal of consent, or disclosures, depending on applicable law.

VitalityAlign will provide notices, consent mechanisms, and other rights or controls where required by applicable consumer health privacy laws.

10.5 HIPAA and Healthcare Relationships

The availability of health and wellness features within VitalityAlign does not by itself mean that all information processed through VitalityAlign is governed by the Health Insurance Portability and Accountability Act of 1996 (“HIPAA”).

Whether HIPAA or another healthcare privacy law applies may depend on the particular service, information, professional relationship, entity involved, and applicable legal requirements.

Where VitalityAlign enters into relationships that require additional healthcare privacy protections or contractual arrangements, additional terms, notices, agreements, safeguards, or restrictions may apply.

VitalityAlign may use artificial intelligence, machine learning, algorithms, and other automated technologies to provide and improve certain features of the Services.

11.1 AI-Powered Features

AI-powered features may assist with analyzing information, identifying patterns, generating summaries, creating fitness or nutrition-related content, organizing schedules, providing educational information, generating recommendations, supporting coaching features, answering questions, and personalizing the VitalityAlign experience.

11.2 Information Used by AI Features

When necessary to provide a user-requested AI feature, VitalityAlign may process information provided by the user together with relevant information available within the user's VitalityAlign account.

VitalityAlign may use third-party technology providers to process information on its behalf when necessary to provide AI-powered functionality. Such processing is subject to applicable agreements, privacy requirements, security safeguards, and this Privacy Policy.

11.3 AI Limitations

Artificial intelligence and automated systems can make mistakes and may generate inaccurate, incomplete, outdated, or inappropriate information.

AI-generated information should not be treated as a diagnosis, medical treatment, emergency service, or substitute for qualified professional judgment when professional advice is appropriate.

Additional health, fitness, nutrition, professional, and AI-related limitations may be described in VitalityAlign's Terms of Service and Health & AI Disclaimer.

11.4 Automated Decisions

VitalityAlign may use automated systems to personalize content, prioritize information, generate recommendations, identify trends, or support features within the Services.

Where applicable law provides rights concerning certain automated decisions that produce legal or similarly significant effects, VitalityAlign will provide applicable notices, rights, or review mechanisms as required.

11.5 Privacy of AI Interactions

AI interactions do not automatically become public or become available to an employer, gym, organization, coach, Verified Contributor, advertiser, or other VitalityAlign user merely because an AI feature processes the information.

Access to information associated with AI features remains subject to VitalityAlign's applicable permissions, relationships, privacy settings, operational requirements, and this Privacy Policy.

VitalityAlign and service providers acting on our behalf may use cookies, local storage, software development kits, pixels, session technologies, device identifiers, and similar technologies to operate, secure, understand, and improve the Services.

12.1 Essential Technologies

Certain technologies may be necessary for functions such as authentication, account security, session management, fraud prevention, remembering preferences, maintaining application functionality, and providing requested Services.

12.2 Analytics and Performance

VitalityAlign may use analytics and performance technologies to understand how users interact with the Services, diagnose errors, measure performance, improve functionality, understand feature usage, and develop better user experiences.

Where appropriate, we may configure analytics services to limit the collection or use of sensitive information.

12.3 Advertising Technologies

If VitalityAlign uses advertising or marketing technologies, their use will be subject to applicable privacy laws, required notices or consent mechanisms, and the limitations regarding sensitive information described in this Privacy Policy.

VitalityAlign does not authorize advertising partners to purchase direct access to users' private health, biometric, medical, laboratory, medication, nutrition, or similar sensitive wellness records for their independent advertising purposes.

12.4 Your Choices

Depending on your device, browser, location, and the technologies used by VitalityAlign, you may have options to manage cookies, tracking technologies, advertising preferences, or related permissions.

Disabling certain technologies may affect the availability or functionality of portions of the Services.

VitalityAlign may update this Privacy Policy from time to time to reflect changes to the Services, technology, business practices, legal requirements, integrations, or privacy practices.

When we make changes, we will update the effective date displayed at the top of this Privacy Policy.

If changes are material, we may provide additional notice where appropriate or required by law, such as through the Services, by email, through an account notification, or by another reasonable method.

Where applicable law requires consent for a particular change in how information is processed, we will seek that consent as required.

We encourage users to review this Privacy Policy periodically to understand how VitalityAlign handles information.

If you have questions, concerns, or requests regarding this Privacy Policy, VitalityAlign's privacy practices, or your personal information, you may contact us using the contact information provided below.

Privacy requests may be subject to identity verification and other requirements described in this Privacy Policy or required by applicable law.

If you believe your privacy rights have been violated, you may also have the right to contact an applicable privacy or data-protection authority depending on where you reside.